REASON:
1. There is a missing file (utf8) not installed as well, this can easily be missed when manually installing Snap Captions,
2. The file location is security protected and the plugin can’t install properly
SOLUTION:
1. Grab the file named utf8_snapcaptions from the zip folder and place it in the location below:
For Windows
- %APPDATA%\Blackmagic Design\DaVinci Resolve\Support\Fusion\Modules\Lua
For Mac
/Library/Application Support/Blackmagic Design/DaVinci Resolve/Fusion/Modules/Lua
Missing folder/
Sometimes, when DaVinci Resolve installs, some folders aren’t created. We’re not sure why 🤷♂️. No worries though!
If you have any missing folder (e.g., modules, lua, etc.), you can create the folder (using the same name) yourself and copy the utf8 file inside
2. Unlock the security protected folder and reinstall
For Windows
- Log in as administrator
- Right-click on the file → Properties → Security
- Modify the permissions
For Mac
- Refer to this page: https://support.apple.com/lv-lv/guide/mac-help/mchlp1204/14.0/mac/14.0